Putting Data Control Back in Consumers' Hands
Embracing the Web3 Open Data Management Platform and Customer-Owned Commerce Data
Picture this: Your shopping habits become your secret weapon. With a simple click, you share your preferences with your favorite brands, and suddenly, you're not just a customer—you're a VIP. Your inbox fills with personalized rewards, exclusive offers, and even cash bonuses. But it gets better. Imagine having a personal AI stylist that knows your taste better than your best friend, recommending products that feel like they were made just for you. The kicker? Your privacy remains intact, and tech giants like Google and Meta are left out of the loop.
Sounds like a dream, right? Well, here's a wake-up call: According to ProtonMail's 2024 review, last year your data alone put over $610 into Google and Facebook's pockets if you live in the United States and Canada—Facebook earned an average of $217 per user, and Google made approximately $393 per user through advertising. In Europe, Facebook's annual revenue per user is about $70, and globally, it's $42. Google's global average revenue per user is about $47. That means globally, your data is worth around $89 per year to Google and Facebook combined. Meanwhile, brands you love are burning through their budgets just trying to catch your attention, often driving up the prices you pay.
But what if we flipped the script? Envision a world where those marketing dollars flow directly to you and to small businesses that truly understand your needs. These businesses could focus on crafting amazing products rather than wrestling with complicated ad platforms. This isn't some far-off fantasy—it's the future that Web3 technologies and Open Data Management Platforms (ODMPs) are building right now. Let’s dive into how this data revolution is unfolding and what it means for you.
The History: Why We Have the System We Do
The evolution of data ownership in e-commerce is reshaping the landscape of consumer control and transparency. To understand why this shift is so revolutionary, let’s take a quick look back. Initially, during the era of Platform Dominance, major tech giants like Google and Facebook amassed huge amounts of data, often without much user consent or transparency. They collected everything from your search history to your social interactions, then sold this data to advertisers. This centralized model created a lucrative but opaque ecosystem where users were little more than data points to be monetized, offering little transparency or control for consumers.
Over time, this led to the rise of the Direct-to-Consumer (D2C) movement, where brands began collecting data directly from their customers to build personalized profiles. Companies like Nike, Starbucks, and Shopify led this approach, aiming to create more tailored consumer experiences. However, even this strategy had its limitations. The data collected was often fragmented and impersonal—a blurry picture made up of cold numbers like average order value, browsing history, and click-through rates. Users felt like passive participants in the data exchange, with little real control or understanding of how their information was used.
In this environment, your profile became a collection of disconnected data fragments, offering only a partial and often misleading view of your true preferences and behaviors. This lack of coherence and transparency led to a growing desire for a system where users could reclaim their data and have a clearer, more direct relationship with brands.
Now, we're on the cusp of the Customer-Owned Data era. The future is leaning towards a decentralized model where individuals hold the reins by connecting digital wallets to own and monetize their data. Web3 platforms and blockchain-based solutions are at the forefront of this revolution, enabling consumers to earn rewards and enjoy enhanced services by sharing their data on their terms.
Unlocking Value: A Win-Win-Win Scenario in the New Marketplace
The shift towards decentralized data ownership unlocks immense value for all stakeholders in the ecosystem. In this new data marketplace, consumers, brands, and the broader industry can reap substantial benefits through an ethical, transparent approach to data management.
For Consumers: Empowerment and Rewards In this paradigm, you gain true ownership over your personal information. You decide who can access your data and how it's utilized, putting you squarely in the driver's seat. Your privacy is safeguarded, as your data is shared only with your explicit consent, secured through cutting-edge encryption. Moreover, this model presents opportunities to monetize your data, turning it into tangible rewards like exclusive discounts, VIP status, or even direct financial compensation. And perhaps most importantly, you'll enjoy personalized experiences tailored to your unique preferences, as brands leverage your willingly shared insights.
For Brands and Marketers: Precision and Efficiency Brands and marketers gain access to a goldmine of high-quality, permissioned data directly from consumers who choose to share their information. This enables laser-focused targeting and highly relevant, personalized marketing campaigns that resonate with their audiences. By eliminating the need for exorbitant ad spend on speculative targeting, brands can optimize their customer acquisition costs and allocate resources more efficiently. Crucially, this approach fosters improved customer satisfaction and loyalty, as brands demonstrate respect for data preferences while delivering genuine value.
For the Ecosystem: Trust, Innovation, and Compliance The entire ecosystem benefits from increased trust and transparency, fostered by ethical data practices that put consumer interests first. This climate encourages innovation, paving the way for new, data-driven business models and services that prioritize privacy and user control. Enhanced interoperability across platforms boosts overall functionality and value, as data portability becomes the norm. Simultaneously, this decentralized approach ensures compliance with evolving data privacy regulations, providing a future-proof solution.
In this new data marketplace, everyone wins. Consumers gain autonomy and potential rewards, brands access accurate insights for better marketing and customer relationships, and the ecosystem thrives on trust, security, and innovation. As control and transparency become paramount, the e-commerce landscape is poised to embrace decentralized, customer-centric data management solutions that strike the perfect balance between personalization and robust privacy protections.
How It Works: The Technology Behind Decentralized Data Management
In the Web3 commerce ecosystem, decentralized technologies empower you with full ownership and control over your personal data. Utilizing blockchain's secure and immutable ledger, your data—such as shopping history and preferences—is stored across a distributed network rather than centralized servers controlled by big tech companies. This decentralized approach ensures the integrity and security of your information.
Smart Contracts and NFTs
Smart contracts—self-executing agreements coded onto the blockchain—automate data sharing and monetization according to your terms. They enable transparent and trustless interactions without intermediaries, ensuring your preferences are honored. For example, a smart contract could automatically grant a brand access to your shopping preferences for a limited time in exchange for a discount.
Non-Fungible Tokens (NFTs) can represent your data rights, allowing you to own and control access to your personal information. By tokenizing your data permissions as NFTs, you decide who can use your data, for what purpose, and for how long. This also opens up the possibility of monetizing your data by sharing it with brands in exchange for rewards or compensation.
Zero-Party Data Collection
Brands are becoming more creative in data collection by embracing zero-party data, marking a transformative shift that emphasizes privacy and transparency. Unlike traditional data types, zero-party data is voluntarily provided by you through methods like surveys, preference centers, interactive experiences, or direct interactions with the brand. This proactive engagement creates a clear value exchange between you and the brands you interact with, addressing privacy concerns and ensuring compliance with regulations like GDPR and CCPA.
Brave Browser is a prime example of this approach. It allows users to earn Basic Attention Tokens (BAT) by opting into privacy-respecting ads. Users choose to view ads and get compensated with BAT tokens, putting them in control of their data and ad experience. This model ensures that data collection is consensual and mutually beneficial—users receive immediate value, and advertisers reach an audience that is actively engaged.
Another example is Midjourney, an image-generative AI platform that offers rewards in "fast hours" (which allow users to generate images more quickly) in exchange for users sharing their preferences and completing personality tests. This not only enhances the personalization of the AI's outputs but also ensures that data collection is consensual and beneficial for both parties.
By leveraging zero-party data, businesses gain accurate insights into your preferences and intentions, enabling them to deliver personalized experiences without compromising your privacy. As conventional data collection methods face increasing scrutiny, zero-party data emerges as a vital strategy for building trust and enhancing customer relationships.
Open Data Management Platforms (ODMPs)
An Open Data Management Platform leverages decentralized technologies to facilitate secure and permissioned data exchange between you and brands. It supports interoperability across different platforms and marketplaces, making your data portable and universally accessible—only with your explicit consent.
For instance, imagine a platform where you store your fashion preferences. Brands can access this information to offer personalized recommendations, but only if you grant them permission through the ODMP. This setup ensures you're in control, and your data isn't exploited without your consent.
Conclusion: The Road Ahead
The evolution of data ownership is steering us toward a future where you hold the keys to your own data kingdom. By embracing Web3 technologies, decentralized data management, and creative approaches like zero-party data collection, we can create a digital landscape that respects privacy, fosters genuine connections between consumers and brands, and encourages innovation.
It's time to flip the script. Instead of being commodities in the data markets of tech giants, we can become empowered participants in a fairer, more transparent ecosystem. By taking control of our data and engaging with brands on our own terms, we not only protect our privacy but also open up new possibilities for personalization and rewards.
Your role?
Stay informed about your data rights and explore platforms that prioritize your control and privacy. Engage with brands that respect your autonomy by participating in zero-party data initiatives. Consider adjusting your privacy settings, supporting companies that embrace ethical data practices, and joining the conversation about the future of digital data. Together, we can build a more equitable digital world where everyone's a winner.
Share with us:
We're curious to know which Web3 innovations you find most exciting when engaging with your favorite brands. Choose your top pick:
💰 Crypto Loyalty Rewards: Earn cryptocurrency or NFTs for your purchases and interactions.
🎟️ Blockchain-Based VIP Access: Unlock exclusive events and product launches with digital tokens.
🛍️ Metaverse Shopping Experiences: Explore virtual stores and events in the metaverse.
🤝 Community-Driven DAOs: Participate in community votes on brand decisions and product developments.
🌍 Transparent Sustainability Initiatives: Support brands using blockchain for ethical and sustainable practices.
Share your choice and let us know why in the comments!
Keep Reading:
Forbes-What The Future Of Consumer Data Ownership Looks Like (2022)
Proton-What’s your data really worth? (2024)
Happy Lee-Blockchain is an OpenDMP - a zero-party data possibility (2023)
Thirdweb- What are web3 loyalty programs? (2023)
Jamie-Here’s why you should monetize your data over the blockchain (2021)
Brave Browser allows users to earn tokens by opting into privacy-respecting ads.
Hi, It’s Yuann
Hi, I'm Yuann, an independent innovation strategist working at the intersection of business, design, and technology. As a future optimist, I believe in harnessing collective intelligence to build a better world.
My passion lies in exploring emerging technologies and their potential to reshape our society. Through my work and writing, I aim to share insights and reflections on the complex systems and networks that shape our world today, always with an eye towards a more promising tomorrow.
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